We love our products, and we hope you do too! We accept returns on all faulty and damaged Vytal 360 products. We ask customers to choose carefully and read all product descriptions, as we do not accept Change of Mind refunds. Even though we have great results for our products, we do not offer a satisfaction guaranteed policy as everyone’s body is different, and results can vary depending on lifestyle, dietary and environmental factors.
In the event that Vytal 360 deems a product to be faulty (A faulty product is defined as one which has arrived to the customer damaged) the following disclaimer will apply.
We are required to state specific information under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”
Vytal 360 complies with Australian Consumer Law. If you’re not happy with your product due to being faulty or damaged and would like a either a replacement or a refund, please notify us at support@vytal 360.com within 7 days of receiving your product.
Please note that in cases of return or refund we can only accept products for return that are unused and unopened. We reserve the right to do our own testing on the product as required. However if the product returned is used or opened in any way, we will not accept the return and will not give a refund.
In the event of a change of mind, we do not offer refunds or returns.
Vytal 360 is not liable for any individual reaction to any particular ingredient. Please remember to read our labels and ingredient lists carefully and follow the appropriate directions for use. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. Discontinue product use if a reaction occurs.
In line with our return policies all returned products are thoroughly checked and tested, before a refund can be processed. Validation & processing time for a refund may take up to 4 weeks. Vytal 360 will refund the customer the value of the faulty product/s only, return postage costs is the responsibility of the customer.